Best E-Wallets for the Balkan Region

Tuesday, March 14th, 2023, 12:20:52 PM

In this post, we're gonna dig deep into the world of e-wallets and find the best ones tailor-made for the Balkans.

The Balkan region, which includes Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, North Macedonia, Montenegro, Romania, Serbia, and Slovenia, has seen a significant increase in the use of e-wallets in recent years. Digital wallets offer a convenient and secure way to make online payments, transfer money and perform other transactions, so many people in the Balkans have started using them for day-to-day financial stuff.

In this post, we will take a closer look at some of the best e-wallets specifically for this region. Keep reading to find out which is the right one for you.

Key Factors to Consider When Selecting a Digital Wallet in the Balkan Region

When it comes to choosing the right digital wallet, going local is like ordering food at a new restaurant - you gotta ask the server what's good. A regional e-wallet will support your local currency, payment methods, and offer features that are relevant to your specific location. Local e-wallet providers are also more familiar with the legal situation in your neighborhood, so it makes sense to go local to avoid future headaches and stay compliant with local laws and regulations.

Map of Balkan

When choosing an e-wallet for the Balkan Region, there are several specificities to consider:

Currency support:

As the Balkan region consists of several countries with different currencies, it is important to choose a digital wallet that supports currencies in your region. This will help avoid extra fees from exchange charges when making transactions. Some e-wallets like Revolut allow you to switch from currency to currency whenever needed free of charge. But more on that later...


Keeping your e-wallet secure is serious business, so don't mess around when it comes to choosing yours. Make sure to go for an e-wallet that's got your back with tough security measures like two-factor authentication, encryption, and fraud protection. That way, you can sleep peacefully at night knowing your money and personal info are safe from cyber crooks.


Make sure the digital wallet you choose is accessible in your country specifically, so you can use it without any limitations. Keep an eye out for any restrictions and make sure you pick an e-wallet that can stay with you for many years of digital finance to come.


Different e-wallets may have a varying fee structure for transactions, currency exchanges, and other services. It's important to choose a digital wallet that has transparent and reasonable fees, so you don't get a heart attack prematurely.


Look for a digital wallet that is easy to use and convenient for your daily financial transactions. A user-friendly interface, a mobile app, and quick processing times can make an e-wallet an irreplaceable shopping and scrolling friend for humanity.

Challenges for E-Wallets in the Balkan Region

Limited Acceptance

While e-wallets are becoming more widely accepted in the Balkan region, there are still many merchants and businesses that do not accept digital wallets as a payment method. This can be very frustrating for users who rely on e-wallets for their daily financial management and transactions. And it means that people may still need to carry cash or use traditional payment methods, such as debit or credit cards, in situations where e-wallets are not accepted.

To overcome this issue, e-wallet providers are consistently working to expand their acceptance network by partnering with more merchants and businesses. Some e-wallets also offer physical debit cards that can be used at ATMs and merchants that do not accept e-wallets.

Language Barrier

Another problem that users may face is the language barrier, as many e-wallet providers may not offer services or customer support in the local language. This can make it challenging for users to navigate the e-wallet's features or get help when issues arise. However, some e-wallet providers are addressing this issue by offering multilingual customer support or providing localized versions of their app or website.

Our Top Picks for E-Wallets in the Balkan Region:


Paysera is a popular e-wallet that is widely used in the Balkans. The Lithuanian-founded electronic online transaction network allows users to make online payments, transfer money, and withdraw cash from ATMs. It is actually one of the top preferred digital apps for e-shop business owners as it enables client payments through card, bank transfer, and even SMS.

Paysera Logo.

Recognized as the leading electronic money institution (EMI) in Lithuania, Paysera is serving 90% of online shops in the country as a payment processor. Additionally, Paysera LT is recognized by the Bank of Lithuania as the first and biggest EMI in the country. It has expanded its operations in the region and now includes Latvia, Estonia, Bulgaria, Romania, Kosovo, and Albania through its network of affiliate companies.

Paysera Main Features:

Paysera supports multiple currencies and offers competitive exchange rates, making it a great choice for people who frequently travel between different Balkan countries. It also allows gaming developers to process micro-payments as it supports transactions via mobile operators in 55 countries. Paysera, just like most e-wallets, allows you to purchase and safely store important digital data like event tickets or driver's license info on the go.

Paysera Special Features:

Paysera's contactless Visa card retains its benefits even when linked to Apple Pay, Google Pay or Samsung Pay. To outdo the rest of digital wallets, Paysera now allows you to invest in gold through the app and even physically withdraw it if you so desire.

Additionally, by opening a Paysera IBAN account, you can gain access to a quick and seamless money transfer system that supports various currencies worldwide. Paysera lets you send and receive transfers in Europe (SEPA) without any charges as a private client, making it an affordable and efficient tool for financial management.

The platform has a mobile app available for both Android and iOS devices. Open your account now through Paysera official page.


Revolut is another e-wallet that is quickly gaining popularity in the Balkan region. And it markets itself as the only financial super app!

It offers a wide range of features, including instant money transfers, favorable currency exchange without conversion fees, and a virtual debit card for more secure online shopping.

Revolut Logo.

Revolut Main Features:

Revolut also offers a premium subscription service that includes additional features such as travel insurance and access to luxury airport lounges. Booking a vacation rental through Revolut's Stays programs, for example, allows you to collect up to 10% cash back on that purchase.

The platform has a very user-friendly mobile app that is available in multiple languages, making it accessible to people from different Balkan countries.

Revolut Special Features:

Many travelers use Revolut to withdraw local currency from ATMs while abroad. It is possible to pay much lower ATM and conversion fees than with traditional card withdrawals, as you can instantly convert your money into local fiat currency by hitting a few tabs in the Revolut mobile app.

Additionally, the Revolut e-wallet also allows you to purchase and trade a few top cryptocurrencies, fiat currencies and commodities, such as gold and silver, without fees!

Revolut App lets you block unwanted subscriptions, organize recurrent payments, and even create your own digital stash, where your spare change from purchases accumulates over time into a sizeable sum for a splurge or an important purchase.

Revolut has a tiered subscription system, with most financial services available through the basic free package. However, premium package clients have many exclusive perks to explore. Corporate clients also have some cool features to check out.

Read more about specific features by region and by country on Revolut official webpage.


Monese is a UK-based mobile e-wallet that is available in the Balkans. It allows users to open a UK-based bank account in minutes, without the need for a local address or credit history.

Monese Logo

Main Monese Features:

Monese has free and paid plans, with the paid plans offering additional features such as fee-free ATM withdrawals and currency exchange. The platform has a user-friendly mobile app that is available in multiple languages, making it easy for people from different Balkan countries to use.

With an increasing number of people adopting a "digital nomad" lifestyle, traditional banks with their high minimum deposit thresholds are losing their popularity. Freelancers, seasonal and migrant workers may experience slow or busy months. As a result, traditional banks with their inflexible policies are becoming less and less attractive to rely on. Monese offers personal money accounts for freelancers and migrant workers who are sometimes a nuisance for the traditional payment method providers.

Monese Special Features:

With Money Pots, you can effortlessly set aside funds for your dream vacation, a significant purchase, or a gift for special someone. Monese new feature simplifies the process of putting money aside, making it hassle-free and stress-free. So, whether you're planning your next adventure or shopping spree, this digital wallet makes it easier to reach your financial goals. It is possible to set up to 10 money pots through the official Monese webpage and start saving by rounding up your transactions or setting up a recurrent payment to set funds aside.

Another noteworthy feature of this e-wallet is the Monese Credit Builder program, which is an excellent opportunity for anyone looking to improve their credit history. If you participate in this program, you'll take out an interest-free loan and make monthly repayments for a year. By doing so, you'll establish 12 months of successful repayment history with credit agencies, which will positively impact your credit score.

However, this Credit Builder feature is currently only available to customers in the UK. Purchasing insurance through Monese is also only possible for those located in the UK, making this digital wallet a perfect wallet for ex-pats living in the Balkan countries, and Balkan nationals living in the UK.

Link your Monese wallet to Pay Pal to conveniently track all your balances and transaction from within the app. Monese partnership with Avios allows users to track and manage their travel plans on the go. The app also lets you connect to the British Airways Executive Club or Vueling Club account.


Skrill is an e-wallet that is widely used in the Balkans for online payments and money transfers. It is available in many countries, including Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Montenegro, North Macedonia, Romania, Serbia, and Slovenia, making it a very convenient payment option for people in this region.

Skrill Logo.

Main Skrill Features:

Skrill supports multiple currencies and offers competitive exchange rates, making it a popular choice for people who frequently travel within the Balkans. It can be used with many fiat currencies, including Euro, US Dollar, British Pound, and many more.

Skrill also offers a prepaid Mastercard that can be used to withdraw cash from ATMs and make purchases with merchants that accept Mastercard. The platform has a mobile app that is available for both Android and iOS devices and can be connected to Apple Pay for contactless payments.

Skrill Special Features:

Skrill digital wallet is known for its high level of security, using advanced encryption technology and other measures to protect user data and prevent fraud. If you prioritize security and peace of mind, Skrill wallet is for you. It is the best e-wallet choice for users who want to make sure their money is safe and secure.

However, Skrill charges fees for certain transactions, such as adding money to your account or withdrawing funds. These fees can vary depending on the payment method and the country you are in, so it is important to check the fee structure before using Skrill. Most money transfers through the bank are free but check out the official Skrill page with fees to get the details for your particular options.

Security Features at a Glance, So You Can Choose the Right E-Wallet in Seconds:

Security is a top priority when it comes to choosing a good e-wallet. We made a short overview of the security features offered by these popular digital wallet providers, so you could decide almost instantly which one works for you.


Paysera offers two-factor authentication, SSL encryption, biometric login, and transaction confirmation via SMS or mobile app notifications. Paysera has a 24/7 customer support team to assist users with any issues.


Revolut uses two-factor authentication, fingerprint login, and data encryption to protect users' financial information. Revolut offers virtual card numbers, which expire after every use, adding an extra layer of security.


Monese offers biometric login, two-factor authentication, data encryption, and real-time transaction notifications to help users monitor their account activity. They also have a customer support team available 24/7


Skrill uses 2-factor authentication, data encryption, and identity verification to protect users' accounts. They offer transaction monitoring and 24/7 customer support.

Final Thoughts:

To sum up, the Balkan region is witnessing a surge in the adoption of e-wallets, thanks to their ease of use and robust security features. If you're in the Balkans and looking for a reliable e-wallet, you can consider Paysera, Revolut, Monese, or Skrill as they offer an array of functionalities and perks that make money management hassle-free and sometimes even rewarding.

Ultimately, the best digital wallet for you will depend on your specific needs and preferences. It's worth exploring the features and benefits of each option to find the one that suits you best.